Throughout the ICEGATE registration process, users define various roles to effectively manage access & responsibilities within the system. These roles aim to ensure that individuals or entities possess the appropriate access levels and permissions required to execute trade tasks.

Below, we list some common user roles that may participate in the ICEGATE registration process:

Administrator: Responsible for managing and overseeing user accounts, permissions, and access to the ICEGATE system. Administrators hold the highest level of control and can assign other roles and privileges to users.

Importer/Exporter: These roles are designated for individuals or businesses engaged in importing or exporting goods. Importers utilize ICEGATE to file various customs documents for imports, while exporters employ it for their exports. They possess permissions to submit declarations, access shipment tracking, and manage their trade operations.

Additionally, Customs Brokers, who are authorized intermediaries acting on behalf of importers and exporters in customs-related matters. They use ICEGATE to submit customs declarations, documentation, and other pertinent information.

CHA (Customs House Agent): Customs House Agents, akin to customs brokers, aid importers and exporters in customs clearance processes. They may employ ICEGATE to facilitate clearance and submit necessary documents.

Warehouse Operator: Warehouse Operators oversee bonded warehouses where goods can be stored without immediate customs duty payment. They use ICEGATE to submit reports, declarations, and manage customs-related activities within these warehouses.

Shipping Line/Shipping Agent: Shipping Lines and Shipping Agents handle cargo transportation and logistics responsibilities. They use ICEGATE to submit advance information on shipments, coordinate customs-related activities, and manage container movements.

Furthermore, Transporters play a crucial role by providing advance information on goods in transit through various modes of transportation, such as road, rail, or air. This aids customs authorities in tracking the movement of goods.

Clearing House (CFS/ICD): Container Freight Stations (CFS) & Inland Container Depots (ICD) play pivotal role in cargo handling & consolidation. They may use ICEGATE to coordinate and oversee customs activities within their premises.

Consignee/Consignor: Consignees and Consignors represent parties involved in the shipment of goods. They may utilize ICEGATE to view and track the status of their shipments, access customs documentation, and manage trade-related tasks.

Supporting User: Supporting users encompass individuals or entities associated with any of the above roles. Offering additional assistance or support in customs and trade-related activities.

The specific roles and permissions within ICEGATE may differ depending on the customs regulations and procedures of various countries. Users typically must register for their respective roles, with their applications subject to approval by customs authorities before gaining access to and using the ICEGATE platform.